A Full-Time Clinic Assistant at Klinik Dr Twins plays a crucial role in ensuring smooth clinic operations, providing excellent patient care, and supporting doctors in daily tasks. Their job scope includes:
1. Patient Registration & Customer Service
- Greet and assist patients with registration and appointment scheduling.
- Handle inquiries via phone, WhatsApp, or walk-ins professionally.
- Guide patients on clinic services, procedures, and pricing.
- Maintain patient confidentiality and uphold a friendly, professional environment.
2. Assisting Doctors & Medical Procedures
- Prepare consultation rooms with necessary medical supplies and equipment.
- Assist doctors with minor procedures (e.g., wound dressing, vaccinations, nebulization).
- Perform basic medical tasks like checking blood pressure, height, weight, and glucose levels.
- Ensure cleanliness and sterilization of medical instruments and equipment.
3. Dispensing Medication & Stock Management
- Dispense prescribed medications and educate patients on proper usage.
- Monitor and manage clinic inventory, ensuring adequate stock of medications and medical supplies.
- Assist in ordering and restocking medicines as per clinic requirements.
4. Payment Handling & Billing
- Process payments via cash, card, or online transactions.
- Handle medical claims (e.g., insurance, panel claims).
- Maintain accurate daily cash and transaction records.
5. Clinic Cleanliness & Maintenance
- Ensure the clinic is clean, organized, and well-maintained.
- Follow infection control and hygiene protocols.
6. Administrative Support & Teamwork
- Maintain accurate patient records in the clinic system.
- Assist in reporting, documentation, and data entry as required.
- Support doctors and colleagues in any additional tasks or projects to improve clinic efficiency.
- Participate in staff meetings, training, and skill development programs.
Key Qualities We Look For:
- Friendly & Professional Attitude – Able to provide excellent patient care.
- Fast Learner & Adaptable – Willing to learn new medical procedures.
- Team Player – Works well with doctors and colleagues.
- Organized & Detail-Oriented – Ensures accuracy in dispensing medication and managing records.
Job Types: Full-time, Contract
Contract length: 12 months
Pay: RM1,800.00 - RM2,200.00 per month
Benefits:
- Dental insurance
- Free parking
- Health insurance
- Professional development
Education:
- Diploma/Advanced Diploma (Required)
Work Location: In person