Requirements
- Candidate with a minimum of Diploma level qualification and above
- No experience required. Fresh Graduates are welcome to apply
- Candidate is required to be fluent in English (read, speak and type)
- Applicant must be willing to work on 7am to 5pm, Monday to Friday.
- Applicant would be willing to work based in office: Petaling Jaya
- Applicants who are able to join immediately would be an advantage
Responsibility
- Handling all inbound calls and livechat pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products.
- Able to handle communicate efficiently with customers markets.
- Able to handle outbound calls if necessary
- To exceed customers expectation in terms of customer service & accurate information and upselling of product and services wherever necessary
- Work in a team to achieve the required KPI elements and SLA
Benefits
- Salary package: RM 3000 – RM 4000 Basic Salary (Subject to experience and interview performance)
- EPF and SOCSO
- 10 days Annual Leaves + 14 daysMedical Leave
- Training provide (with salary given)
- OT Allowance is provided wherever applicable
- Parking is available at the office
Job Type: Full-time
Pay: RM3,000.00 - RM4,000.00 per month
Education:
- Diploma/Advanced Diploma (Required)
Language:
- fluent in English (read, speak and type) (Required)
Work Location: In person