Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- Experience with diagnosing and troubleshooting operating systems, computer hardware and server hardware.
- Ability to work non-standard hours, including working weekends, holidays and on shift-based schedules.
Preferred qualifications:
- Experience in maintenance of server systems.
- Experience working within a data center or network operation center environment.
- Experience with troubleshooting hardware and network issues using Linux tools.
- Knowledge of Networking, including topology and protocol understanding.
- Ability to communicate in English fluently to support client relationship management in this region.
- Excellent people management and communication skills.
About the job
Google isn't just a software company. The Hardware Operations team is responsible for monitoring the state-of-the-art physical infrastructure behind Google's powerful search technology. As an Operations Technician, you'll install, configure, test, troubleshoot and maintain hardware (like servers and its components) and server software (like Google's Linux cluster). You'll also take on the configuration of more complex components such as networks, routers, hubs, bridges, switches and networking protocols. You'll participate in or lead small project teams on larger installations and develop project contingency plans. A typical day involves manual movement and installation of racks, and while it can sometimes be physically demanding, you are excited to work with infrastructure that is at the cutting-edge of computer technology.
As a Data Center Technician, you will deploy and maintain Google's advanced Data Center Server and Network Infrastructure by installing, configuring, testing, troubleshooting, and repairing hardware and server software. You will also take on the configuration of more components such as networks, routers, bridges, and switches. You will participate in or lead local project teams on installations and develop project contingency plans.
The Data Center team designs and operates some of the most sophisticated electrical and HVAC systems in the world. We are an upbeat, creative, team-oriented group of engineers committed to building and operating powerful data centers.
Responsibilities
- Deploy and operate new data center infrastructure across teams.
- Report issues and follow data center procedures to troubleshoot and diagnose issues with equipment or infrastructure as they arise, and apply the resources needed to resolve identified issues.
- Maintain the security and integrity of data, track various forms of media to check for non-standard data security issues (e.g., data was not properly erased) handled in accordance with Google security standards.
- Disassemble specific equipment that has reached its end-of-life via part replacement or maintenance, within one or more teams.
- Repair, fix, and perform preventative maintenance on equipment, servers, machines, or infrastructure based on identified issues with multiple solutions, separately.