If interested, Kindly share your CV at poonam.g@trinitywfs.com
Role: Customer Service- Mandarin
Location: Subang, Jaya
*Fresh graduates can also apply
Responsibilities:
Focusing diligently on voice channels to swiftly address customer queries and take ownership of their concerns
- Striking the perfect balance between customer requirements and business objectives, showcasing your skills in sales and marketing techniques
- Expertly articulating and presenting information about our products while professionally managing high inquiry volumes
- Embracing accountability for individual KPIs and working cohesively towards team goals • Mastering business strategies to enhance customer services, guiding clients toward efficient self-service solutions
- Proactively identifying opportunities for process improvements and actively collaborating with our Team Leaders and Managers
- Upholding the utmost integrity and confidentiality standards by safeguarding customer information at all times
Job Type: Full-time
Pay: RM1,389.02 - RM3,300.00 per month
Benefits:
- Work from home
Schedule:
- Rotational shift
Language:
- Mandarin (Required)
- English (Preferred)
Work Location: In person