Community Manager

LARIAN STUDIOS
Kuala Lumpur, Kuala Lumpur
Sepenuh masa
1 hari yang lepas
With multiple awards to our name, Larian Studios has proven that we’re dedicated to delivering high-quality role-playing games. As we move on to new projects, the studio that brought you Baldur’s Gate 3 & Divinity: Original Sin 2 is looking for a Community to join the team and help us in crafting the high calibre games our fans have come to expect.

Responsibilities

    • Manage the execution of community strategy within your timezone, ensuring it’s in line with the global communications strategy.
    • Monitor and report on the wider sentiment of the community across your region and globally within your timezone.
    • Monitor and report on conversations, sentiment and viral content within the community during your hours to aid in the formation of wider communications strategy.
    • Liaise with the Senior Community Strategist and PR & Communications Director to provide relevant information aiding the creation of the global communications strategy, and then manage its execution.
    • Timely moderation and posting of relevant content on approved Larian communications channels (including Twitter, BlueSky, TikTok, Facebook, Tumblr, Discord and more).
    • A particular focus to be placed on supporting and growing the Discord server, communicating confidently and carrying out moderation actions.
    • Copy and asset creation across a variety of disciplines – community updates, social copy, short-form videos, briefing docs and more.
    • Co-ordination with relevant stakeholders for general campaign planning, global announcements and activities.
    • Building effective working relationships with internal teams and champion Community needs where required.
    • Assist in the management of internal mod curation, feeding into relevant pipelines and co-ordinating with Game Devs to ensure smooth implementation.
    • Assist in the management and selection of relevant influencer activations, working closely with the PR team to identify opportunities and participants.
    • Attendance at global press events, conferences and trade show activities.
    • Evaluation of community activities to identify effectiveness and key learnings.
    • Creation of relevant reports for leadership and senior management
    • Work closely with the PR team to compile joint plans and reports as needed.
    • Ad hoc tasks as and when required.

Requirements

    • At least 3 years of experience in a relevant games Community role
    • Worked on the launch of at least one game for consoles and/or PC platforms
    • Very strong writing and creative skills.
    • Competency in asset creation, including image and video editing tools.
    • Keen understanding of social media trends that would benefit Larian's tone of voice.
    • The ability and confidence to demonstrate products both internally and externally.
    • Ability to adapt quickly and effectively to changing deadlines without compromising quality.
    • Creative thinker with common sense and ability to take initiative, identify potential problems/issues and react/advise accordingly
    • Comfortable communicating across multiple departments and between companies, with every level of stakeholder.
    • Results oriented, outgoing, self-motivated and well organised.
    • Strong team player with the ability to develop and manage strong relationships and collaborative skills.
    • Extremely well organised, excellent time management and ability to manage multiple projects simultaneously as needed
    • Excellent organisational, planning and project management skills.
    • Passionate about video games

Nice to Haves

    • Global video games events experience
    • Influencer relations experience
    • Competency in additional languages, particularly those prevalent in Asian markets
    • Understanding of the Chinese social media landscape and local platforms (e.g. Billibilli)

What we offer

    • An international team of over 500 employees spread across 7 studios around the world, each of which have their own unique qualities, and maintain a small-studio feel
    • An open, collaborative environment where ideas are welcome and encouraged
    • A managerial team consisting of highly experienced game developers at the top of their fields
    • Sharing hobbies and passions with like-minded colleagues
    • Inclusive environment with many activities organized by the studios or the employees
    • Commitment to making the best game possible for the fans, including listening to community feedback
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