Remark:
- Office-based with occasional site visits (may vary depending on project location).
- Fast-paced and deadline driven.
Job Description:
A. Claim Processing
1. Assist in preparing, submitting and tracking claims related to project, delays, damages or variations.
2. Coordinate with site teams to gather supporting documentation (photos, reports, logs, etc).
3. Ensure claims are submitted in accordance with contract terms and deadlines.
B. Documentation and Records
1. Maintain organized records of all claims, correspondence and approval.
2. Update claim logs and databases regularly.
3. Prepare summaries and reports for management review.
C. Communication and Coordination
1. Liaise with site manager, site coordinator, supervisor, clients and project team regarding claim status.
2. Follow up and resolution for claim either with contractors or clients.
3. Support dispute resolution processes when necessary.
D. Administrative Support
1. Assist in drafting letters, memos, and formal claim documents.
2. Schedule meetings and coordinate claim-related discussions.
3. Manage filing systems (physical and digital) for easy retrieval.
4. Support in basic office matter (attending visitor, phone call, email correspondence, etc).
5. Assist in ad-hoc task required by project team or administration team.
E. Compliance and Audit
1. Ensure all claims comply with contract clauses and legal standards.
2. Support internal and external audits by providing required documentations and checking.
Qualifications:
- Diploma or degree in Business Management, Construction Management or related field.
- Familiar in construction field matter.
- Proven experience in construction claims or administrative support (2 to 3 years minimum).
- Able to communicate and write in Bahasa Melayu and English or Mandarin (an added advantage).
- Proficiency in Microsoft Office and UBS Sage accounting system (an added advantage).
Skillset required:
- Accuracy in documentation and data entry.
- Clear and professional interaction with teams.
- Efficient handling of multiple claims and deadlines.
- Ability to assist in resolving claim disputes.
- Understanding of construction contract terms and conditions.
Job Type: Full-time
Pay: RM1,900.00 - RM2,400.00 per month
Benefits:
- Maternity leave
- Opportunities for promotion
- Professional development
Schedule:
- Monday to Friday
Supplemental Pay:
- Performance bonus
Experience:
- CLAIM: 2 years (Required)
Work Location: In person
Expected Start Date: 08/01/2025