Position Summary:
We are seeking a dynamic and experienced Cafe Supervisor to manage daily operations at the Botanic Resort Club, Klang. This position requires someone who can maintain high standards of service while overseeing administrative duties such as controlling petty cash and processing e-invoice claims. The ideal candidate will have experience in hospitality, possess excellent leadership skills, and be comfortable using computers for various tasks.
Key Responsibilities:
- Supervise and lead café staff to ensure smooth operations and high customer service standards.
- Train new and existing staff on café procedures, health & safety, and customer service expectations.
- Develop work schedules and manage labor costs effectively.
- Ensure high-quality customer service and resolve customer complaints in a professional manner.
- Oversee café operations, including stock management, food & beverage quality, and cleanliness.
- Control and reconcile petty cash, ensuring accurate documentation and appropriate use of funds.
- Process e-invoices, verify details, and liaise with the finance department for discrepancies.
- Ensure compliance with health & safety standards and support marketing initiatives and promotions.
Skills & Qualifications:
- Preferred Female candidate.
- Proven experience as a Café Supervisor, Restaurant Supervisor, or in a similar hospitality role.
- Strong leadership, communication, and organizational skills.
- Proficient in computer software, including Microsoft Office and basic accounting/e-invoice systems.
- Comfortable handling financial duties such as petty cash management and processing e-invoices.
- Ability to manage multiple tasks simultaneously and meet deadlines.
- Strong knowledge of food safety regulations and health standards.
- Detail-oriented with good problem-solving skills.
- Ability to work in a fast-paced, customer-focused environment.
- Ability to work flexible hours, including weekends and holidays as required.
Interested candidate please email your resume/cv to us at : hr.hnfcatering@gmail.com
Job Types: Full-time, Permanent
Pay: Up to RM3,300.00 per month
Benefits:
- Free parking
- Health insurance
- Maternity leave
- Meal provided
- Opportunities for promotion
- Parental leave
- Professional development
Schedule:
- Day shift
- Fixed shift
- Holidays
- Weekend jobs
Supplemental Pay:
- Overtime pay
- Yearly bonus
Application Question(s):
- YOUR NOTICE PERIOD? IF POSSIBLE, CAN START EARLY?
- WHAT CAN YOU OFFER TO US?
Education:
- Diploma/Advanced Diploma (Required)
Experience:
- Cafe Supervisor or similar: 2 years (Required)
Location:
- Klang (Required)
Work Location: In person
Expected Start Date: 08/01/2025