Requirements
- Have min 2-5 years of working experience in the related field is required for this position.
- Prior experience in managing a cluster/ area of F&B outlets is essential.
- Excellent interpersonal & communication skills with excellent written & spoken English.
- Must be detail-oriented and stay on task, as well as efficient in scheduling and able to manage all the events
- Strong organizational skills to maintain the operations records
- Strong communications skills to all levels - Operations Manager, Upper Management, Support Centre, staff, and customers
- Able to work under pressure
- Ability to work as part of a team in a fast-paced, continually changing environment.
- Ability to identify areas of improvement and to develop and implement process improvements and SOPs within the Operations team.
Responsibility
- Perform hands-on operations work and handle the administrative responsibilities
- Engaging with each store manager to drive all KPI’s
- Actively promote all company national marketing campaigns
- Controlling labor and cost of goods across the region
- Train, mentor and coach store managers & assist with their career growth.
- Conducting 1 on 1 meeting with each store manager on a weekly basis.
- Manage daily activities, including staffing, scheduling and customer interactions
- Leading the Boost customer experience throughout all stores.
- Completing company QAR (Quality assurance review) across all stores.
- Working at your ‘home’ store to drive sales
- Audit for equipment, supplies and materials
Job Types: Full-time, Permanent
Pay: Up to RM5,500.00 per month
Benefits:
- Flexible schedule
- Health insurance
- Maternity leave
- Opportunities for promotion
- Professional development
Schedule:
- Rotational shift
Supplemental Pay:
- Performance bonus
Work Location: In person