About Us
Abeam Consulting is a global professional services company that specializes in delivering business transformation and technology solutions to clients across a wide range of industries. With a global presence and over 7500 employees worldwide we aim to be the transformation partner of choice for all of our clients.
About the Team
The Digital Transformation (DX) team is leading the way in providing top of the line RPA solutions to our clients. In recognition of our efforts in pushing automation solutions, UiPath has also recognized Abeam Consulting Singapore as a Diamond partner. Apart from this, the team is constantly expanding its capabilities in order to provide a wider suite of DX solutions to our clients and aid them on their transformation journey.
Responsibilities:
- Serve in different capacities as business process analyst, RPA developer, support and course trainer as assigned and/or required on multiple and simultaneous assignments.
- Collaborate with customers to extract and define use cases in their existing IT and business operations, includdding process optimization, redesign and/or reengineering.
- Gather business requirements, design, develop, test, deploy and document the automation workflows based on Blue Prism Process and Object Template and the like.
- Create, develop and/or review business requirements documents (BRD), and solution design documents (SDD).
- Deliver process automations in onsite and remote client engagements to drive successful adoption.
- Embrace the RPA implementation best practices. Implement and configure programs, scripts and objects that are efficient, well structured, reusable, maintainable and easy to understand.
- Understand a business process from a workflow diagram and to conceptualize it as an automated solution.
- Create and document test procedures, scenarios and cases for the pre-UAT and UAT phases.
- Thoroughly test packages in the environment it will be hosted in or supported deployment environments, with responsibility for overall testing cycle.
- Maintain RPA and monitor the successful execution of automation process.
- Provide L1 – L3 support to the existing automations/processes, review and improve documentation, and implement the change request according to the priority of incident and request.
- Analyse, determination of root cause of incident, and problem-solve issues that arise in day to day running of robotic processes and provide timely responses and solutions within specified Service Level Agreements (SLA) parameters with business.
- Accountable for every assigned task for fixing, enhancement and delivering the right support.
- Adhere to the guideline for Incident, Problem and Change Management.
- Degree in in Computer Science or related discipline.
- Possess 3-6 years of hands-on RPA experience, including 2-3 years in Blue Prism (previously or current).
- Advanced skills in understanding, analysing, designing, developing, implementing and maintaining application code in a variety of contexts.
- Exceptional ability to understand, analyse complex requirements and define technical and functional advanced solutions.
- Knowledge and experience in integrating different applications using web services/ Rest API, etc., as well as of RDBMS and open-source DB.
- Process minded with good presentation, communication and articulation skills.
- Proven experience on developing automation solutions using Blue Prism.
- Strong experience in software delivery lifecycle using Waterfall and/or AGILE methodology.
- Prior hands-on experience in Terminal session RPA (Blue Prism, UiPath, Automation Anywhere) with terminals like AS400/VT, TN3270, TN5250/VT, Mainframe etc.
- Written and spoken fluency in English and/or Bahasa Melayu to liaise with stakeholders.
- Work well within a multi-disciplinary culturally-diverse teams and inclusive environments, but also independently.
- Disciplined and able to meet agreed deadlines with demonstrable productivity.
- Strong interpersonal, verbal and written communication skills.
- Flexibility in scheduling with willingness to work extra non-standard hours if required.
- Willing and able to travel 50% or more (domestic, regional and international).
Why Join Us
At Abeam Consulting, we place a strong emphasis on collaboration, and helping our employees grow and develop their skills, offering a supportive and empowering work environment. With a presence in multiple countries and a diverse range of clients, Abeam Consulting offers an exciting and dynamic workplace for individuals looking to build a career in consulting. Abeam Consulting has also recently joined SAP’s regional strategic partner initiative as their first regional partner in the region and has also been recognized by UiPath as a Diamond Partner in providing RPA solutions. With such accolades, we aim to continue driving enterprise and digital transformation initiatives in order to transform the way people work and communicate in the digital age. In addition, our industry team is working tirelessly in order to bring more solutions to the banking and finance sector.
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