PURPOSE OF THIS POSITION
· You are responsible for taking care of various functions performed in the organization.
· You will manages, train and increases the efficiency of the systems of support such as the human resource working for the organization, Operation department, etc.
RESPONSIBILITIES
· Maintain high quality products by ensuring compliance with all operations procedures.
· Ensure that all branches under your supervision are able to achieve SGSB objectives as per planned by reviewing & Monitoring Labor planning, scheduling and utilization.
· Enforce & support all training & development plans for all staff under your supervision as per company’s policy.
· You also will make sure that the people appointed for the job of operations are well qualified for the job and should be enthusiastic and not lethargic.
· Monitor Labor by analyzing store reports, labor scheduling, Labor productivity.
· Ensure understanding of security procedures in all store under your supervision.
· Investigate any labor problems in your area refers the hot issues to chain management for legal actions.
· Could be assigned for extra assignments.
· Improve the operational systems, processes and policies in support of organizations mission specifically, support better management reporting, information flow and management, business process and organizational planning.
· Ensure that all reporting & control procedures in the operations, customer service, quality of production, Hygiene & Cleanliness standards, Maintenance & general administration are completed & in place according to company’s policy & chain operation manual.
· Maintain high quality products by ensuring compliance with all operations procedures.
· Ensure that all outlets under your supervision are able to achieve QSC objectives as per planned by reviewing & Monitoring Labor Planning, scheduling and utilization.
· Enforce & support all training & development plan for all staff under his supervision as per company’s policy.
· Monitor Labor by analyzing store reports, labor scheduling, Labor productivity.
· Ensure understanding of security procedures in all store under their supervision.
· Investigate any labor problem in your area refers the hot issues to chain management for legal actions.
· To manage the daily restaurant operations in order to achieve the company quality, policy and objectives.
· Plan, set the sales budget and target.
· To ensure the quality, services and cleanliness of outlet under his supervision.
· Control and manage the profit.
· Motivate and supervise the operations team.
· Handling complaints from customers.
· High frequency store visit schedule to ensure consistent, high quality execution of the food service offer.
· Assisting to identify and solve operational problems in the new food offer program to develop food program for smooth scaled roll out.
Job Type: Full-time
Pay: RM4,000.00 - RM4,500.00 per month
Benefits:
- Health insurance
- Maternity leave
- Meal provided
- Opportunities for promotion
- Parental leave
- Professional development
Work Location: In person