Duties & Responsibilities:

To oversee a minimum of 6 Districts and responsible for the region performance to meet region KPIs and Subway operational standards
Plan and work to budgets, maximize profits and achieve sales targets
To manage Area Manager's store visitations and performance
To conduct monthly Business Review with each Area Managers
To provide the region sales analysis and prepare necessary proposal on the regions sales/financial/KPI results
Daily intervention on trigger point exceptions from daily financial report and daily complaints
Involve in recruit of new staff, train and develop existing staff
To prepare master plan for each new restaurant opening activities in the region, ensure standards of hygiene are maintained and that the restaurant complies with health and safety regulations
Ensure high standards of customer service are maintained
Implement and instill in your team on company policies, procedures and ethics
Handle customer complaints and queries
Implement branded promotional campaigns launch by Marketing Team, including the handling of point-of-sale promotional materials, or devise your own promotional campaigns
Prepare reports and other performance analysis documentation

Job Requirements:

Degree or Diploma in any Discipline
5 years’ experience in multi-store operations with proven records of achievement in sales & cost control objectives and operations standards
Strong communication and presentation skills
Analytical and report writing skills
Eyes for details with exceptional follow-up skills
Ability to work with and supervise people, recognizing the diversity of cultures in people and their level of education and experience
Business acumen and good with figures & P&L statement
Microsoft office software application

Job Types: Full-time, Permanent

Pay: RM5,000.00 - RM7,500.00 per month

Benefits:

Schedule:

Supplemental Pay:

Ability to commute/relocate:

Johor Bahru (Johor Bahru): Reliably commute or planning to relocate before starting work (Required)

Experience:

Location:

Willingness to travel:

Work Location: In person

Assistant Operations Manager (Subway)

Sandwich Artist (Subway Asia Pacific University)