Position Title
Assistant Manager, Technical Records Management
Report To
Senior Manager, Technical Records Management
Position Summary
Assistant Manager, Technical Records Management is essential in ensuring Malaysia Airlines Berhad’s compliance with Civil Aviation Authority of Malaysia (CAAM) requirements by safeguarding the accuracy, validation, and archiving of all aircraft, engine, and component maintenance records. This role serves as the custodian of airworthiness documentation within MAB, protecting the airline from regulatory findings, costly lease return disputes, and operational risks. By maintaining complete and reliable records, the position enables audit readiness, supports operational departments with accurate data, and strengthens MAB’s reputation for safety, compliance, and financial accountability.
Key Accountability
- Full compliance with all regulatory authority requirements, including CAAM, EASA, FAA, ICAO, and IOSA standards, shall be ensured through accurate and complete documentation of all maintenance activities and modifications.
- Aircraft, engine, and component technical records shall be accurately maintained throughout the lifecycle of the fleet, with timely updates to reflect the latest configuration and operational status.
- Complete and auditable documentation packages shall be provided to support Airworthiness Review Certificates and all regulatory audits, ensuring seamless engagement with regulators and timely closure of findings.
- All aircraft end-of-lease and redelivery requirements shall be met through the preparation and delivery of comprehensive records packages, minimizing the risk of costly disputes and penalties with lessors.
- Technical records shall be effectively managed within approved enterprise systems such as AMOS, Repository system, with a clear roadmap towards full digitalization of records management.
- The accuracy and integrity of aircraft data, including flight hours, cycles, life-limited parts, and compliance with Airworthiness Directives and Service Bulletins, shall be maintained through robust validation and quality control processes.
- Timely and accurate records support shall be provided to Maintenance Planning, Reliability, Technical Services, and Asset Management, enabling effective operational and engineering decision-making.
- Audit readiness shall be maintained at all times, with technical records prepared to meet the requirements of internal quality audits, regulatory inspections, and lessor reviews without risk of findings or delays.
- The Technical Records team shall be effectively managed, developed, and trained to ensure high standards of accuracy, compliance awareness, and efficient use of digital tools and systems.
- Archiving and data validation shall be established as the final control filter to ensure that all technical records are complete, accurate, and properly retained for regulatory, operational, and contractual requirements.
Qualification & Working Experience
- Qualifications :
- Bachelor’s Degree in Aeronautical Engineering, Mechanical Engineering, Aviation Management, or
- Professional certifications in Continuing Airworthiness, Aircraft Maintenance Records Management, or Quality Assurance (e.g., Part-M, Part-145, or CAAM equivalent) are an advantage.
- Years of Experience:
- 10–12 years total, with 5+ years leadership.
- Areas of Experience:
Records management, compliance, audits, lease management, digital systems, archiving, and team leadership