Position: Area Supervisor
Location: Klang Valley
Webiste: https://kopisaigon.com/
Responsibilities:
1. Restaurant Operations & Team Management
Oversee daily restaurant activities to ensure smooth operations and SOP compliance. Lead, schedule, and train kitchen and service staff to maintain high performance and teamwork.
2. Customer Experience & Service Quality
Handle customer feedback, inquiries, and complaints professionally. Ensure a welcoming atmosphere and consistently positive dining experience.
3. Food Quality & Hygiene Compliance
Maintain high standards in food preparation, presentation, and taste. Ensure hygiene, cleanliness, and safety regulations are strictly followed.
4. Inventory & Cost Control
Monitor stock levels, manage ordering and storage, and reduce wastage. Keep operational costs in check and support sales targets through efficient planning.
5. Maintenance & Reporting
Ensure restaurant equipment and facilities are well-maintained. Track daily sales and performance, and prepare reports to support business decisions.
Requirements:
- Minimum 1-2 years of experience managing or supervising a restaurant.
- Strong leadership, organizational, and problem-solving skills.
- Ability to work under pressure and handle peak hours efficiently.
- Familiarity with food safety regulations and restaurant operations.
- Flexible to work shifts, including weekends and public holidays.
- Bonus: Experience in managing traditional Malaysian or grilled food concepts is a plus.
Benefits:
- Meal allowance and performance incentives.
- Opportunities for career advancement in a growing F&B business.
- Overtime
- Additional Leave
- Incerement
- Bonus
Join Us!
We’re looking for a dedicated Area Supervisor to oversee multiple restaurant locations, ensuring smooth operations, high service quality, and team excellence.
Job Types: Full-time, Permanent
Pay: RM2,500.00 - RM3,000.00 per month
Education:
- Diploma/Advanced Diploma (Preferred)
Experience:
- Supervising: 1 year (Required)
Work Location: In person