Job Highlights:

Employee Benefits:

Healthcare Support:

Professional Growth:

Engaging Work Culture:

Technical Resources:

Job Responsibilities:

Conduct quality assurance checks on the developed solution.
Define reporting and alerting requirements.
Support the design, documentation, and maintenance of system processes
Report on common sources of technical issues or questions and make recommendations to the project team.
Perform risk management to minimize project risks.
Develop and manage detailed project documentation throughout the project lifecycle.
Diagnose and resolve application issues in a timely manner.
Provide user training and create support documentation.
Develop and implement best practices for application support.
Provided actionable feedback to development teams to enhance app functionality.
Perform root cause analysis for recurring issues.
Contribute to continuous improvement initiatives
To perform any other tasks or assignments as directed by the management from time to time.

Job Requirements:

· Candidates must possess at least Diploma/Advanced Diploma/Bachelor‘s Degree in Computer Science, or equivalent.

· Fresh graduates is encourage to apply

· Required language(s): English

· Proficiency in MS Office (Word, Excel, Power Point)

· Demonstrates strong communication skills with an emphasis on clarity and precision

· At least 1 years of proven professional experience in related fields

Job Type: Full-time

Pay: RM2,500.00 - RM5,000.00 per month

Benefits:

Education:

Experience:

Work Location: On the road

Application Support Specialist

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