Job Summary:
Join our team as an Administrative Assistant in our office's Car Park division. You will be the administrative point of contact for matters related to Car Park operations.
Responsibilities:
1. Administrative Support:
- Handle all administrative tasks related to car park operations efficiently and accurately.
2. Overnight Parking Management:
- Oversee the overnight parking process, addressing related matters, and promptly resolving any issues.
3. Data Management:
- Update the Manual Barrier Raised Report by extracting data from the S&B car park system.
- Cross-check data with updates from the Operations WhatsApp group to ensure accuracy.
- Liaise with the IOC CP WhatsApp group for clarifications and update the final report accordingly.
4. Customer Support:
- Address customer inquiries via phone related to season parking rates, hourly rates, car park applications and terminations, parking building changes, overnight parking, bus schedules, and parking refunds.
- Assist walk-in customers with validating tickets, resolving parking card issues, and handling complaints regarding season and hourly parking.
5. Reporting:
- Prepare and submit weekly and monthly reports as required by the team leader.
6. Issue Resolution and Additional Tasks:
- Manage and document tasks related to team attendance, incident reports, motorcycle parking, reserved bays, clamping tags, lost tickets, and license renewals.
Requirements:
- Working experience in a similar capacity will be an added advantage.
- Good communication and interpersonal skills.
- Presentable and well groom
- Comfortable to work across with others department and visitor/tenant.
- Monday to Friday, 8.30am-5.30pm
- Location: Starling Mall, Damansara Uptown
Job Type: Full-time
Pay: RM2,000.00 - RM2,800.00 per month
Benefits:
- Additional leave
- Free parking
- Gym membership
- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
Schedule:
- Day shift
Supplemental Pay:
- Performance bonus
Application Question(s):
- What's your expected salary/month.
- How long is your notice period?